For US plumbing companies
When a homeowner's water heater bursts at 10 PM, they call the first plumber who picks up. Our AI answers every ring, qualifies the emergency, and books the truck — so that's you.
Plumbing is an emergency trade. Every missed call is a $400–$4,000 job you'll never know you had — and the homeowner already dialed the next name on Google.
Burst pipes, sewage backups, no hot water at 11 PM — your machine answers and the homeowner hangs up.
You're under a sink with a wrench. The phone rings. By the time you call back, the job is gone.
Studies say panicked callers try 2–3 numbers in 5 minutes. First pickup books the job.
Squeezing emergencies into a packed route eats your day. Without smart booking, techs double-back and you bleed hours.
A real-world example
Hi — I have water spraying out of a pipe under my kitchen sink. I shut the main off but the cabinet's flooded. Can someone come tonight?
Sorry to hear that — good call shutting off the main. We can absolutely get a plumber to you tonight. What's your ZIP code?
33602.
Got it. I have a licensed tech 22 minutes away. Booking you for 10:40 PM — you'll get a text confirmation with his name and ETA. Anything else leaking right now?
No, just that pipe. Thank you.
You're booked. Tech is on the way — confirmation just texted to your phone.
Built around the calls a plumbing dispatcher actually deals with — not generic 'press 1 for service' phone trees.
Burst pipes, no hot water, sewer backups, gas-line concerns — the AI knows what counts as a real emergency and dispatches accordingly.
Pulls live availability from your schedule, books the slot, sends the homeowner a text confirmation with the tech's name and ETA.
Water heater, drain clog, slab leak, repipe, fixture install — the AI captures the right info so techs roll with the right parts.
If a call ever slips, an instant SMS goes out: 'This is [Your Shop] — sorry we missed you. What's the issue?' Keeps the lead warm until you're back.
Every repipe and water-heater quote gets nudged until the homeowner signs or says no. No more quotes dying in the inbox.
Texts a Google review link the second the work order closes. More 5-star reviews means more emergency callers picking you first.
Yes — 24/7, including nights, weekends, and holidays. The AI qualifies the emergency, books the call onto your schedule, and can text or call you directly for true after-hours dispatch based on the on-call rules you set.
Yes. We train it on your specific service categories and emergency criteria — burst pipes, no hot water, sewage backups, and gas-related calls get routed differently than 'my faucet drips occasionally.'
Yes. We integrate with the dispatch and CRM tools plumbing shops already use, so booked jobs land on the right tech's schedule automatically — no double entry.
A traditional answering service charges per call and still just takes a message — your plumber calls back later. Our AI actually books the job and dispatches it, for a flat monthly fee. See pricing for current rates.
We also help
Get a free AI audit of your phones — we'll show you exactly how many calls (and dollars) you're missing right now.